1. Stationery

• We provide our customers with a complete range of office equipment services at the very best prices.

• Easy, secure ordering by email, fax, telephone or modem.
  Contact us for more details...

• No minimum order value - we aim at making it easier for your business.

• Instant access to 15 000 products (major brands as well as the more established economical ranges) together with an additional 140 000 special products.

• Bespoke order form production designed to reduce order placement administration, enabling orders to be accumulated throughout the day and placed by fax rather than time consuming telephoning of individual orders.

• Regular liaison with clients to pursue service improvement initiatives.

2. Facility Management

• Guaranteed service level agreements, working in partnership to set targets and maintain them.
  
  
• FREE survey of office machines to ensure sufficient stocks of consumables are always available for next day delivery.

• Flexible matrix pricing tailor made to each customer, finding the best value for business.

Management Controls and Budgetary/ Cost Centre Analysis

• We provide invoices that are tailor made to the customer's requirement.

• Management reports can be produced for orders detailing departmental spend and produce usage. Cost centre reports are generated to simplify internal cross charging procedures.

• Impact's flexible systems can be tailored to every need.

3.rPrint Management and Corporate Gifts

• We undertake to produce all printing requirements ranging from single colour business cards and compliment slips through to full colour process printing of brochures, continuous computer forms die stamping and thermography.

• The design studio can create, plan and produce all necessary origination with a professional flair.

• Stock levels are continually monitored to ensure sufficient replenishment of printed items.

• Commitment to reduce the problems of customers using their own valuable space on stock holding - addressed by agreeing minimum stock levels which are kept at Impact's warehouse for next day delivery.

Promotional Printing

• This service can apply to more than just paper. For example: pens,hats, umbrellas, paperweights and calculators could be personalised for company use or for promotional campaigns.

4. Warehousing

• Impact warehousing is bespoke - tailored to the individual needs of the customer.

• Impact will hold stock of specific products which are generally difficult to source on behalf of its customers.

• These products are made available with other regularly ordered items on a free of charge, next day delivery service.

5. Delivery

• Impact provide flexible delivery services, to supply goods direct to individual departments and floors, and not just to the reception.

• For the stationery orders a FREE next day delivery service is provided by our own fleet of vehicles complemented by wholesalers and manufactures.

• Emergency orders can be delivered the same day to all major UK cities via our Rapidline service.